Frequently asked questions
What is Euphora Fashion Boutique?
Euphora Fashion Boutique is a women's fashion store specializing in selected brands, offering quality, style, and affordable prices for various budgets.
Does Euphora Fashion Boutique have a physical store?
Yes. In addition to our online store, we have a physical store where you can view the collections and try on items in person.
How can I choose the right size?
Each product includes sizing information. If you have any doubts about the fit of an item, please contact us and we will be happy to help.
How long does order processing take?
Orders placed by 2 PM are usually processed on the same business day. Orders placed after 2 PM are processed on the next business day.
What is the delivery time?
Orders for mainland Portugal are sent via CTT Expresso Registado and are usually delivered within 1 to 2 business days after dispatch.
Do orders arrive within 24 hours?
In most cases, orders placed by 2 PM are delivered within 24 business hours. However, this period may vary due to external factors related to the carrier.
How can I track my order?
After your order has been dispatched, you will receive a tracking code to monitor the delivery status.
What payment methods are available?
We offer secure and convenient payment methods. The available options will be presented during the checkout process.
Can I exchange or return an item?
Yes. We accept exchanges and returns in accordance with current legislation. Items must be returned unused and with their original tags.
What should I do if I receive a defective item?
If you receive a faulty item or one that is different from what you ordered, please contact us as soon as possible so that we can resolve the situation quickly.
Can I cancel or change my order?
Yes, as long as the order has not yet been dispatched. Please contact us as soon as possible to check if it's possible to change or cancel.
Do the products shown on the website match the photographs?
We try to represent items as faithfully as possible. However, slight colour differences may occur due to individual screen settings.
How can I contact Euphora Fashion Boutique?
You can contact us through the channels available on the website. Our team will be happy to answer any questions you may have.
Are my data protected?
Yes. The privacy and security of your data are a priority. All personal information is handled securely and confidentially.
Are items restocked when they sell out?
Some items may become available again, but many of our pieces are limited. We recommend that you make your purchase as soon as you find an item you like to avoid stockouts.